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Customer Service

Order Status

You may check the status of your order on your account page. Under "Recent Orders" click on the "View Order" link. Then, scroll down the page and click on the "Track your order" link.

Customer Service

For information about our products, expert assistance or estimates please call our toll-free call center at 1-866-639-0277.

Flower Explosion is committed to promptly replying to any inconvenience that our customers may have. Your order is very important to us. If you need immediate assistance with an order you have already placed, please contact us at any time. On after-hours, please leave a message and an executive will contact you within 12 hours.

Otherwise, you may communicate with a representative through our online chat feature during business hours (8am to 5pm CST) or, as always, you may email us at support@flowerexplosion.com

If you have a general inquiry, visit our Frequently Asked Questions Page.


Contact Information

Sales Toll Free: 1 866 639 0277
Fax Number: 1 302 450 4013

General Email: sales@flowerexplosion.com
Customer Support Email: support@flowerexplosion.com

Mailing Address:
717 N. Union Street #43,
Wilmington, DE 19801.

Mailing Address for Checks:
Bank of America - Flower Explosion LLC
PO Box 31900
Tampa, FL 33631.

Office Hours
Monday to Friday:
8am – 5pm CST
Saturday: 9am - 1pm CST
Sunday: Offices are closed