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Customer Service

Order Status

You may check the status of your order on your account page. Under "Recent Orders" click on the "View Order" link. Then, scroll down the page and click on the "Track your order" link.

Customer Service

For information about our products, expert assistance or estimates please call our toll-free call center at 1-866-639-0277.

Flower Explosion is committed to promptly replying to any inconvenience that our customers may have. Your order is very important to us. If you need immediate assistance with an order you have already placed, please contact us at any time. On after-hours, our call center will try to connect you with a representative at any of our offices. If this is not possible please leave a message and an executive will contact you as soon as possible.

You may also communicate with a representative through our online chat feature during business hours (8am to 5pm CST) or, as always, you may email us at info@flowerexplosion.com

If you have a general inquiry, visit our Frequently Asked Questions Page.


Contact Information

Sales Toll Free: 1 866 639 0277
Fax Number: 1 302 450 4013

General Email: sales@flowerexplosion.com
Customer Corporate Services email: ceo@flowerexplosion.com

Headquarters:
717 N. Union Street #43,
Wilmington, DE 19805

Logistics Center South America:
Ave. Gaspar de Villarroel E14-44 y Jose Puertas
Torre Cabana, Suite 803
Quito - Ecuador
Tel: (593 2) 2248 090

Business Hours
Monday to Friday:
8am – 5pm CST
Saturday: 10am - 1pm CST
Sunday: Offices are closed


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